Billing Process Automation

Project Description:

The Billing Process Automation project at WTW involved automating a legacy billing application using UiPath. This transformative initiative aimed to streamline and enhance the billing process for increased efficiency and accuracy.

Key Highlights:

• Legacy Application Automation: We successfully automated the complex billing process of the legacy application, eliminating the need for manual intervention and reducing errors.
• UiPath Queue Integration: Data processing was efficiently managed through UiPath Queue, ensuring seamless data flow and improved handling of transactions.
• Email Automation: In case of successful or failed transaction processes, the bot was configured to send automated emails with attached required documents, keeping stakeholders informed and updated.

Project Achievements:

• Significantly reduced processing time and errors in the billing process.
• Enhanced communication through automated email notifications.
• Improved overall efficiency in financial operations.
• Completed the project within the stipulated timeframe of 3 months.

Outcome:

The Billing Process Automation project for WTW exemplified the power of Robotic Process Automation in optimizing legacy systems, increasing operational efficiency, and ensuring timely and accurate billing processes.

Automation Framework